Absolutely! I welcome visitors to the studio by appointment. We do not offer walk-ins.

When booking an appointment, please let me know which specific items you would like to see so that I can confirm their availability before your visit. Upon arrival, you'll be able to view that item as well as anything else I have in stock at that time.

Yes! Please start by filling out the custom design inquiry form. I'll then schedule a consultation via video chat to make sure my design skills are the right match for your idea.

If we're a good fit, I'll invite you to the studio for an in-person design appointment.

Submit custom design inquiry →

You can select "Local Pickup" at checkout instead of shipping. I'll notify you when your items are ready for pickup. Pickup hours are 12pm-4:30pm, Monday through Friday. I don't offer pickup on nights or weekends.

I offer UPS Next Day and UPS 2nd Day expedited shipping options. Please note that expedited orders must be placed by 1:30 PM.

Ready-to-ship items can be sent out the same day using expedited shipping. For made-to-order items, I will apply expedited shipping once your piece is complete. Please keep in mind that ordering expedited shipping only affects the delivery method and does not speed up the production time of your item

Read more about my shipping policies here.

Yes! Free gift wrapping is available for any purchase. Just select the 'Gift Wrap' checkbox in your cart.

Please contact me with your timeline and desired piece to see what's possible. Rush fees will apply to cover expedited shipping and any additional costs for creating your piece on a shorter timeline.

The most accurate way is to visit your local jeweler for professional measurement. If you prefer to size at home, I sell a handy ring sizer. Bay Area customers can also schedule a studio appointment for me to take your measurement.

Order ring sizer →

Timeline for out-of-stock or made-to-order items is typically 1-3 weeks, depending on how quickly I can acquire materials. Wedding bands and engagement rings can take up to 5 weeks.

Waiting for a restock? Contact me and I'll bump it up in the queue and email you when it's ready!

Returns vary by product type. Regular jewelry offers full refund or exchange, while custom-sized pieces and wedding jewelry offer store credit only. You have 7 days from delivery to contact me about returns.

View complete returns policy →

If you purchased in the stock size, yes. Full refund or exchange available. Custom-sized rings are eligible for store credit only since they're resized specifically for you.

One complimentary resizing is included on any ring you purchase.

Eternity bands cannot be resized due to their construction, so please ensure correct sizing before ordering. 

I only resize rings that I've created and do not perform resizing services on jewelry made by other jewelers.

Learn more about resizing →

I can accommodate small customizations of my existing designs.

For larger custom projects, please fill out the custom design inquiry form. I'll schedule a Zoom consultation to make sure my design skills are the right match for your idea. If we're a good fit, I'll invite you to the studio for an in-person design appointment.

Submit custom design inquiry →

Yes! Gemstones must be 8 or higher on the MOHS hardness scale (diamonds, sapphires, rubies, etc.). We'll inspect your gems together to determine if they're good candidates for my designs. Aurora collection pieces work beautifully with heirloom gemstones.

Submit custom design inquiry →

Yes, I love recycling precious metals! Your gold must be yellow or rose gold (white gold becomes brittle when recast). There's a $300 handling fee plus small charges for gemstone removal. You'll need enough gold for the casting process, typically 3x the weight of the finished piece.

Learn more about gold recycling →

Yes! Nearly every design that features a small diamond can be created with an alternate gemstone instead. I love swapping in colored gems such as birthstones to add a personal touch to my regular designs. Please contact me with the piece you have your eye on and your desired gemstone for a quote.

Absolutely! Additional chain length is sold by the inch, with pricing depending on the material and chain pattern. Our standard lengths are usually 18", but common requests include 16", 20", 24", or even 36". Nearly any length is possible. Please contact me with your modification request to receive a quote.

Yes, I can offer leverback earring wires instead of my usual earwires for added security. I also offer special ear posts like extra-long posts for comfort or threaded posts with screw-on backs for daily wear security. Please contact me with the specific earring style for a quote.

Yes! Many designs in the collection can accommodate engraving, especially engagement rings and wedding bands. Engraving charges are calculated per letter with a $75 minimum. Please contact me with your desired piece and message. I can provide a quote and let you know about the engraving possibilities for that specific design.

Contact me for a quote →

Absolutely! I love incorporating heirloom stones into my designs. It works best if your stone is similar in size and shape to the original design, though Aurora pieces can accommodate various shapes. Please reach out with a photo and measurements of your gem so we can explore the possibilities together!

Yes! Any design I make can be crafted in sterling silver, gold (14k and 18k in yellow, white, or rose), and platinum.

Yes! You can request more or fewer stones to match your aesthetic or create special symbolism—like representing a special date, number of years, or number of children. You can even request adding diamonds to a design that doesn't originally have them.

Sometimes! I can often adjust sizes slightly to accommodate larger or smaller gemstones. Contact me with your specific request and I'll let you know what's possible.

Yes! I can provide lobster claw clasps for security, hook clasps for easy handling, or magnetic clasps for arthritic hands. Each option has different security levels, so I can help you choose what works best for your needs.

Absolutely! I love adding additional loops so necklaces can be worn at different lengths. I recommend extenders in 1-2 inch increments, like an 18" necklace with an extender to 20".

I stand behind my craftsmanship and will perform repairs for normal wear and tear within the first year of purchase at no charge. After one year, a small fee may apply, assessed case-by-case.

Read more about repairs & returns →

No, I don't. Contact the original artist or store. They're most familiar with their creation process and often have warranty coverage and replacement materials ready.

I work with ethically sourced diamonds, Montana and Australian sapphires, lab-grown diamonds, and various colored gemstones. Each piece includes details about the specific stones used.

Are your diamonds ethically sourced? Yes! I use antique diamonds (post-consumer recycled), lab-grown diamonds, and ethically sourced natural diamonds from trusted suppliers who share my values of sustainability and transparency.

I create pieces in sterling silver, gold (14k and 18k in yellow, white, or rose), and platinum.

No, I don't create wedding rings in silver. For heirloom pieces that need to last generations, silver is too soft and prone to damage.